Chez Barsi, Le Bourg, Palluaud, France 16390
0033 (0)5 45 21 27 88
chezbarsi@orange.fr
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Terms & Conditions

We look forward to welcoming you. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

Arrival and Departure

Check in is available from 4.00pm to 6.00pm (16:00 to 18:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival. A room reservation will be held until 18:00h and guests are kindly asked to call if they are going to be late, to avoid the room being assigned to another guest.
Guests arriving before 4.00pm (16:00) can be catered for by relaxing in our salon or garden, with a cool refreshing drink or tea/coffee, whilst waiting for their rooms, should their room not be ready on their arrival.
We ask that you please vacate your room by 10.00am (10:00) on the morning of departure.

Reservations

When using the booking system on our website the initial cost of the booking is displayed. This total cost is based on the single night cost as seen in the calendars. We do have special rates for weekends and 3, 5 and 7 night stays. When booking a weekend or 3 or 5 nights stay please use the following coupon codes when completing your booking. Weekends (Fri/Sat or Sat/Sun) use coupon code: Weekend. For 3 or 5 night stays use coupons code: 3Nights or 5Nights. The revised cost of your booking will be displayed in your booking and confirmation emails. Don’t worry if you didn’t use the relevant coupon code we will adjust the cost during the confirmation process. You will see the revised cost in your confirmation email. If you opt to pay by Paypal the cost will be revised when you sign into Paypal and will be in the booking and confirmation emails you receive from us. The final cost for stays longer than 5 nights will be adjusted during the confirmation process with the revised costs displayed in the confirmation email sent to you.

Please note the cancellation policy before committing to a reservation.

Cancellation by the Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.

In the event of any cancellation, or part cancellation within 10 days of the scheduled date of arrival, a cancellation charge of up to 50% of the total booking price, plus a booking cancellation fee, may be levied.

We will endeavour to re-let the accommodation for the period of the cancellation but for any part of the cancelled visit that is not re-let a cancellation charge of up to 50% of any room nights that have not been re-let, plus a booking cancellation fee, may be levied.

If you cancel Your Booking within 48 hours of the scheduled date of arrival or failure to arrive by any or all of your guests, on the agreed date of arrival, for whatever reason including illness, a charge equivalent to the total booking price, plus a booking cancellation fee, will be levied.

We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Chez Barsi for accommodation are pre booked (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts.

Cancellation by Us

Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or similar standard of room(s). Should this establishment be more expensive than Chez Barsi, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.

Car Parking

Overnight car parking is available next to the house in the side street or alternatively there is parking available next to the church in the square.

Change of Room

When a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room.

Damage and Breakages

Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.

Keys

You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you on your arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £10.00 per set.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.

Lost Property

We are happy to return items that have been left following departure. However, there will be a minimum charge of £5.00 to cover postage and packaging.

Missing Items

We reserve the right to charge for missing items.

Payment

We are sorry that we cannot take debit/credit cards at the moment except through Paypal (chezbarsi@orange.fr). We can accept French cheques and cash.

Pets

We are a pet friendly chambre d’hotes so please let us know as soon as possible if you would like to bring your pet with you.

Prices

We reserve the right to change our prices at any time. This does not affect bookings already made.

Smoking

Smoking is NOT permitted within any part of Chez Barsi. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.

Termination Policy

Chez Barsi reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.